Shipping & Retun

When will my order be processed?
If you've paid in full, your order is being sent to the warehouse right now for processing during our opening hours. If you opted to pay by Direct Bank Deposit, your order will be processed once we can confirm your payment has made it into our bank account.

When will my order ship?
We know what it's like when you have ordered something online. You want to start using it straight away! So for that reason we typically provide same-day-dispatch as long as we receive your order and payment before 2 pm (excluding weekends and public holidays).

How long will it take my order to get to my loving, waiting arms?
Once your order ships via Australia Post, or by courier, it will typically take 3 to 7 business days to arrive depending on where you call home in Australia.

What if I entered my email address in wrong?
Our deepest sympathies are being sent to you with your order because you haven't read any of this.

Much love,
Silis - A Creation Company